How It Works
How It Works
Get trade prices, no cost.
Sign up free for trade pricing on 100,000+ items, available at 1,000+ locations from leading hardware and renovation suppliers.
Sign up for free
Download the T25 app and create your free account.
Shop
Shop at our retail partner locations, either in-store or online.
Show code & save
Open the retailer's discount info in the app and use it at checkout in-store or online.
Tradies Directory
T25 connects you with trusted tradies, making it easy to receive quotes for your home projects.
Frequently Asked Questions
What is Trade 25?
Trade 25 is a platform that allows users to access exclusive discounts and offers with our exclusive Trade Partners.
How does Trade25 work?
Trade25 is a movement that’s revolutionising the way we buy our trade goods & services. Via the T25 app, members enjoy trade discounts on premium products via our trade partners.Its as simple as heading into store picking out your goods, generating your discount code and paying T25 price.We negotiate exclusive trade pricing with our partners and lock against the T25 account. So you don’t need to second guess your trade purchases any longer.
Is Trade 25 free to use?
Yes, Trade 25 is completely free for users.
How do I sign up for Trade 25?
1. Download App (Follow the link for your App Store below) 2. Enter your details to create account 3. Verify your account and you’re ready to go
Can I use Trade 25 without creating an account?
While browsing trade partners is possible without an account, you’ll need to create an account to redeem offers and exclusive member discounts, remember its free.
I forgot my password. How do I reset it?
Simply open the T25 app, You will see the forgot my password prompt on the home screen. Simply tap and follow the prompts.
How do I find discounts on Trade25?
Users can search for suppliers based on categories and locations. When logged in you will be able to generate exclusive discount codes to receive your T25 price.
How do I redeem a discount?
Login to T25, find the relevant supplier, Generate Order number, show to cashier, receive T25 price.
Can I use multiple discounts at the same store?
In most cases, our discounts are not limited you can simply purchase as little or as much as you like. Please check the terms and conditions for each of our providing partners.
How do you choose your partnering stores?
We have partnered with a variety of stores to offer diverse discounts. If you have a specific store in mind, let us know, and we’ll consider adding it to our network.
Can I suggest a store to be added to Trade25?
Yes, we welcome suggestions! Feel free to use the contact us page of our website to recommend a store to list.
I’m experiencing technical issues with the app. What should I do?
Please go into the more tab within the app and reach out on the website via the ‘contact us’ page.
Is Trade 25 available on iOS and Android?
Yes Trade 25 is available on both platforms, You can download it from Apple app Store & Google Play
How is my personal information used?
Please refer to Trade25’s Privacy Policy
Is my payment information safe?
There is no payment details currently stored or required to utilise T25. All payments are taken directly by our trade partners at store level.
How can I contact customer support?
Simply click on the link Contact Us. Provide your personal contact information and preferred contact method so we may direct to the correct department. One of our friendly staff will respond within 2 business days.
What are your customer support hours?
Our customer support team is available 9:00 am – 5:00pm Australian Central Daylight Time (ACDT) Weekdays.
