Frequently Asked Questions
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Common questions from our users
Trade 25 is a platform that allows users to access exclusive discounts and offers with our exclusive Trade Partners.
Trade25 is a movement that’s revolutionising the way we buy our trade goods & services.Via the T25 app, members enjoy trade discounts on premium products via our trade partners.Its as simple as heading into store picking out your goods, generating your discount code and paying T25 price.We negotiate exclusive trade pricing with our partners and lock against the T25 account. So you don’t need to second guess your trade purchases any longer.
Yes, Trade 25 is completely free for users.
- Download App (Follow the link for your App Store below)
- Enter your details to create account
- Verify your account and you’re ready to go
While browsing trade partners is possible without an account, you’ll need to create an account to redeem offers and exclusive member discounts, remember its free.
Simply open the T25 app, You will see the forgot my password prompt on the home screen. Simply tap and follow the prompts.
Users can search for suppliers based on categories and locations. When logged in you will be able to generate exclusive discount codes to receive your T25 price.
Login to T25, find the relevant supplier, Generate Order number, show to cashier, receive T25 price.
In most cases, our discounts are not limited you can simply purchase as little or as much as you like. Please check the terms and conditions for each of our providing partners.
We have partnered with a variety of stores to offer diverse discounts. If you have a specific store in mind, let us know, and we’ll consider adding it to our network.
Yes, we welcome suggestions! Feel free to use the contact us page of our website to recommend a store to list.
Please go into the more tab within the app and reach out on the website via the ‘contact us’ page.
Yes Trade 25 is available on both platforms, You can download it from Apple app Store & Google Play
Please refer to Trade25’s Privacy Policy
There is no payment details currently stored or required to utilise T25. All payments are taken directly by our trade partners at store level.
Simply click on the link Contact Us. Provide your personal contact information and preferred contact method so we may direct to the correct department. One of our friendly staff will respond within 2 business days.
Our customer support team is available 9:00 am – 5:00pm Australian Central Daylight Time (ACDT) Weekdays.
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